Multi-site
National
Account
Delivery
Black & McDonald services thousands of customers across Canada in all manner of facilities, a portfolio approach managed centrally and serviced out of over 30 regional offices from St. John’s to Vancouver. In addition to all the services provided under an agreement in any given locale, our customers gain access to our wide breadth of services and deep bench of facility trades and professionals.
We understand how to design and deliver a comprehensive, responsive facilities solution for your assets that bring substantial advantage and comfort in knowing what is going on in your buildings:
- Consistency of approach regardless of where we are delivering the services
- Common performance metrics that ensure we are working on the right things
- Comprehensive reporting that gives you the management information needed to make fact-based decisions for your business
- Single Point of Contact that gives you direct access to Black & McDonald’s breadth of offering and true responsiveness to your needs
- Flexible billing methods that reflect your preferences
- Black & McDonald’s 24/7/365 Bilingual Central Contact Centre that acts as the hub for work management and ensures you have a direct line to request services, from routine call-outs to emergencies that are time sensitive.
- Leading-edge building analytics platforms that give you visibility into how your facilities are performing across a portfolio, including predictive analytics, energy performance, and general building performance down to the equipment level.
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You believe that if something’s worth doing, it’s worth doing right. That solutions should be made to last. That being part of a team means working not just for oneself but for one another. That’s how we operate too. At Black & McDonald, we’re on a mission to do work and build relationships that stand the test of time.