{"id":3837,"date":"2020-08-18T08:00:00","date_gmt":"2020-08-18T12:00:00","guid":{"rendered":"https:\/\/blacmcstaging.wpengine.com\/?p=3837"},"modified":"2025-06-24T10:33:49","modified_gmt":"2025-06-24T14:33:49","slug":"choisir-le-bon-partenaire-de-services-aux-installations-afin-dassurer-sa-continuite-operationnelle-cinq-questions-cles-pour-creer-un-partenariat-durable","status":"publish","type":"post","link":"https:\/\/blackandmcdonald.com\/fr\/choisir-le-bon-partenaire-de-services-aux-installations-afin-dassurer-sa-continuite-operationnelle-cinq-questions-cles-pour-creer-un-partenariat-durable\/","title":{"rendered":"Choisir le bon partenaire de services aux installations afin d\u2019assurer sa continuit\u00e9 op\u00e9rationnelle Cinq questions cl\u00e9s pour cr\u00e9er un partenariat durable"},"content":{"rendered":"\n

Supposons que\nvous dirigez un \u00e9tablissement moderne de sant\u00e9 offrant des soins de premi\u00e8re\nqualit\u00e9 aux patients, ou un centre de r\u00e9union et de formation avanc\u00e9e destin\u00e9\naux cadres d\u2019entreprise. Pensez maintenant au syst\u00e8me complexe de chauffage, de\nventilation et de conditionnement d\u2019air, \u00e0 la plomberie et aux syst\u00e8mes\n\u00e9lectriques requis pour le fonctionnement de vos installations. Imaginez qu\u2019une\nd\u00e9faillance mette votre refroidisseur, votre chaudi\u00e8re ou votre syst\u00e8me de distribution\nd\u2019eau hors service. C\u2019est pour parer \u00e0 ces incidents qu\u2019il vous faut \u00e9tablir un\npartenariat \u00e0 toute \u00e9preuve avec un fournisseur de services aux installations.\nNon seulement celui-ci pourra vous offrir des services d\u2019urgence imm\u00e9diats,\nmais aussi des solutions adapt\u00e9es d\u2019entretien, de gestion des biens et de\ncontr\u00f4le de la consommation d\u2019\u00e9nergie qui vous permettront d\u2019assurer le\nrendement optimal de votre \u00e9quipement et d\u2019\u00e9viter ce genre de d\u00e9faillances\ncatastrophiques.<\/p>\n\n\n\n

Le choix du bon\npartenaire est crucial. Voici cinq questions cl\u00e9s \u00e0 vous poser avant de signer\nvotre prochain contrat.<\/p>\n\n\n\n

Cinq questions cl\u00e9s<\/strong><\/h2>\n\n\n\n
  1. Le fournisseur veut-il \u00e9tablir un v\u00e9ritable partenariat avec vous?<\/strong><\/li><\/ol>\n\n\n\n

    Vous avez besoin d\u2019un vrai partenaire et non d\u2019un simple fournisseur qui ne fera que passer. Consid\u00e9rez le contrat d\u2019un fournisseur comme l\u2019embauche d\u2019un expert cl\u00e9, non pas comme l\u2019achat d\u2019une solution rapide. Il fait partie de votre \u00e9quipe \u00e9largie et n\u2019est pas qu\u2019un technicien externe qui vient manipuler vos syst\u00e8mes.<\/p>\n\n\n\n

    2. Le fournisseur consid\u00e8re-t-il la port\u00e9e \u00e0 long terme de votre projet
    ou de vos besoins?<\/strong><\/p>\n\n\n\n

    Comprend-il la valeur \u00e0 long terme de votre relation et veut-il fournir la valeur ajout\u00e9e qui permettra de renforcer vos activit\u00e9s? Est-il en mesure de recueillir et d\u2019analyser les donn\u00e9es importantes pour vous en pr\u00e9senter un rapport et formuler des recommandations judicieuses sur l\u2019am\u00e9lioration des processus?<\/p>\n\n\n\n

    3. Le fournisseur se limite-t-il aux services d\u2019entretien ou contribue-t-il \u00e0 am\u00e9liorer votre r\u00e9sultat net?<\/strong><\/p>\n\n\n\n

    Si le fournisseur ne participe pas \u00e0 la croissance de votre entreprise, passez votre tour. S\u2019il ne r\u00e9duit pas le co\u00fbt des op\u00e9rations en diminuant le temps d\u2019immobilisation et le nombre de r\u00e9parations requises, ainsi qu\u2019en vous permettant de r\u00e9aliser des gains \u00e9nerg\u00e9tiques et administratifs, de prolonger la dur\u00e9e de vie de vos immobilisations et d\u2019accro\u00eetre la productivit\u00e9, il ne constitue pas le bon choix pour vous.<\/p>\n\n\n\n

    4. Le fournisseur assure-t-il une communication bidirectionnelle et le suivi de ses livrables?<\/strong><\/p>\n\n\n\n

    Le dialogue est-il ouvert? Les meilleurs fournisseurs de services aux installations consignent les donn\u00e9es pertinentes et dressent des rapports permettant de d\u00e9terminer l\u2019atteinte de vos principaux indicateurs de rendement. Lorsque des incidents surviennent, ils sont ainsi en mesure de bien les g\u00e9rer. Vous voulez un partenaire en contr\u00f4le et capable de r\u00e9agir rapidement aux enjeux \u00e9mergents. <\/p>\n\n\n\n

    5. Le fournisseur vous aidera-t-il \u00e0 atteindre vos r\u00e9sultats ou ne fera-t-il
    que des r\u00e9parations?<\/strong><\/p>\n\n\n\n

    C\u2019est dans\nl\u2019optique d\u2019atteindre les meilleurs r\u00e9sultats que vous devez choisir entre le remplacement\nd\u2019une pi\u00e8ce d\u2019\u00e9quipement ou la r\u00e9paration. Un mauvais fournisseur fera le choix\nqui lui rapportera le plus. Ce n\u2019est pas le genre de partenaire que vous\nsouhaitez.<\/p>\n\n\n\n

    Vous recherchez\nun fournisseur qui vous permettra de r\u00e9pondre \u00ab oui \u00bb sans h\u00e9sitation\n\u00e0 ces cinq questions : c\u2019est avec lui que vous pourrez \u00e9tablir un\npartenariat fructueux.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Supposons que vous dirigez un \u00e9tablissement moderne de sant\u00e9 offrant des soins de premi\u00e8re qualit\u00e9 aux patients, ou un centre de r\u00e9union et de […]<\/p>\n","protected":false},"author":11,"featured_media":7950,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[100],"tags":[107,106,108,105,104,109],"class_list":["post-3837","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-services-aux-installations","tag-covid-19","tag-entretien-des-installations","tag-entretien-predictif","tag-gestion-et-exploitation-des-installations","tag-services-aux-installations","tag-systemes-de-batiments-intelligents"],"acf":[],"yoast_head":"\nChoisir le bon partenaire de services aux installations afin d\u2019assurer sa continuit\u00e9 op\u00e9rationnelle Cinq questions cl\u00e9s pour cr\u00e9er un 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